Support
Need help with TickerPod? Email us and we'll get back to you, usually within 2 business days.
support@tickerpod.aiHow do I restore my subscription?
Open the upgrade screen in the app and tap Restore Purchases. Make sure you're signed in to the same Apple ID you used to subscribe.
How do I cancel?
Subscriptions are billed through Apple. On your iPhone, open Settings → your name → Subscriptions → TickerPod and tap Cancel Subscription. You keep Pro access until the end of the current billing period. Refunds are handled by Apple at reportaproblem.apple.com.
How many episodes can I make?
Pro includes up to 30 episodes per month. Your count and reset date are shown in the app under Settings.
My episode failed or the audio won't play
Try generating the episode again. If it keeps failing, email us with the tickers you picked and roughly when you tried, and we'll look into it.
How do I delete my account?
In the app, go to Settings → Delete Account. This permanently deletes your account and episodes. Deleting your account doesn't cancel an Apple subscription, so cancel that first (see above).
Is this financial advice?
No. TickerPod episodes are AI-generated summaries for informational purposes only. They can contain errors, so check the linked sources and do your own research before making any investment decision. See our Terms of Service.